Website Buddy Logo Website Buddy

Terms of Service

Last updated: 16 January 2026

1. Agreement to Terms

By accessing or using the Website Buddy website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These Terms of Service constitute a legally binding agreement between you and Website Buddy (referred to as "we," "us," or "our") governing your use of our website design and development services.

2. Services

Website Buddy provides website design, development, and related services. Our standard offering includes:

  • Custom website design and development
  • One-time payment of £300 for lifetime ownership
  • One-week delivery timeframe (subject to project scope)
  • Initial consultation and project planning

All services are subject to availability and project scope agreement. We reserve the right to refuse service to anyone for any reason at any time.

3. Payment Terms

Our total service fee is £300 (GBP), structured as follows:

  • Initial Deposit: £25 non-refundable deposit required to commence work
  • Final Payment: £275 balance payable upon project completion when you are satisfied with the website
  • Payments are processed securely through our payment provider
  • All prices are inclusive of VAT where applicable
  • Invoices will be provided for all transactions

The £25 deposit secures your project slot and covers initial consultation and planning. This deposit is non-refundable once work has commenced. The remaining £275 balance is due only when you are happy with the completed website and ready to take ownership.

Upon full payment (£300 total), you will receive complete ownership of the delivered website assets, subject to any third-party licenses for fonts, images, or software used in the project.

4. Intellectual Property Rights

Upon receipt of full payment, all intellectual property rights in the final website design and code will transfer to you, subject to the following:

  • Third-party assets (fonts, stock images, plugins) remain subject to their original licenses
  • We retain the right to display the completed project in our portfolio
  • Any pre-existing intellectual property owned by Website Buddy remains our property
  • You grant us permission to use your company name and logo for portfolio purposes

You are responsible for ensuring that all content, images, and materials you provide do not infringe upon any third-party intellectual property rights.

5. Client Responsibilities

To ensure successful project completion, you agree to:

  • Provide all necessary content, materials, and information in a timely manner
  • Respond to communication within reasonable timeframes
  • Provide constructive feedback during review stages
  • Ensure all provided content is accurate, lawful, and does not infringe rights
  • Maintain active communication throughout the project

Delays caused by failure to meet these responsibilities may extend project delivery times and are not the responsibility of Website Buddy.

6. Refund and Cancellation Policy

Our refund policy is structured as follows:

  • Initial Deposit: The £25 deposit is non-refundable once work has commenced on your project
  • Cancellation Before Work Starts: If you cancel before any work has begun, the full £25 deposit will be refunded
  • Final Payment: The £275 balance is only due when you are satisfied with the completed website
  • You have 14 days from the initial deposit payment to exercise your right to cancel under the Consumer Contracts Regulations 2013
  • Refunds will be processed within 14 days of approval

We are committed to ensuring you are completely satisfied with your website. If you are not happy with the final deliverable, we will work with you to address concerns and make necessary revisions until you are satisfied before requesting the final payment.

7. Warranties and Disclaimers

No Warranty: Website Buddy provides all services and deliverables on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

We specifically disclaim all warranties including, but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the website will be error-free, uninterrupted, or free from bugs
  • Warranties that the website will meet all your specific requirements
  • Warranties that the website will achieve specific business results, rankings, or outcomes
  • Warranties regarding the accuracy, reliability, or completeness of any content

While we strive to deliver high-quality websites and will work with you to address any concerns before final payment, we make no guarantees or warranties about the performance, functionality, or results of your website. You accept the website and all associated services at your own risk.

To the fullest extent permitted by law, all warranties, whether express, implied, statutory, or otherwise, are hereby excluded.

8. Limitation of Liability

To the extent permitted by UK law:

  • We are not liable for any indirect, consequential, or special losses
  • Our total liability shall not exceed the amount paid for services (£300)
  • Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation
  • We are not liable for losses caused by your failure to provide accurate information or materials

You are responsible for ensuring appropriate backups and security measures for your website after delivery.

9. Indemnification

You agree to indemnify and hold Website Buddy harmless from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your use of the website or services
  • Content or materials you provide that infringe third-party rights
  • Your breach of these Terms of Service
  • Your violation of any applicable laws or regulations

10. Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. Our Privacy Policy, which forms part of these terms, sets out:

  • What personal data we collect
  • How we use and protect your data
  • Your rights regarding your personal data
  • How long we retain your data

By using our services, you consent to such processing and warrant that all data provided by you is accurate.

11. Termination

Either party may terminate the agreement:

  • By mutual written agreement
  • If the other party materially breaches these terms and fails to remedy within 14 days of notice
  • If the other party becomes insolvent or enters bankruptcy proceedings

Upon termination, you will be charged for work completed to date, and we will deliver any completed work. Any outstanding payments become immediately due.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have the right to bring proceedings in your local courts.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We will notify existing clients of material changes via email where possible.

14. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Website: www.websitebuddy.com